Monday, February 15, 2010

TCS Resume, 2009

Terry C Savage
774 Mays Blvd #10/122, Incline Village, NV 89451
Tel: 775-833-1413

Exceptional skills in the following areas: Chief Information Officer, Project Management, HIPAA, Budgeting, Strategic Management of IT resources across projects, MMIS/Healthcare, Excellent Communication Skills, Project Management Office, Vendor and Contract Management, Disaster Recovery/Business Continuity, IT Infrastructure, IT Security, Software Development, Systems Implementation and Integration, Network Operations and Capacity Planning, Server Hosting
Andromeda Enterprises, LLC 2007 – Present

State of California
Technical Operations Manager, Department of Corrections (CDCR)

Responsible for Technical Operations for the Strategic Offender Management System (SOMS) project, including detailed project planning, and coordination between multiple organizational units.

State of Arizona
Department of Financial Institutions (AZDFI)

Planned and managed the implementation of the AZDFI IT Modernization Project. The project was designed to completely update the Department’s IT systems, infrastructure, and processes. Implemented important improvements in the area of IT security, including a new firewall system and a robust off-site back-up process.


Published author, The End of Winter, available at The sequel, Circle of Fire, is in final pre-publication edit.

State of Nevada 2000-2007

Chief Information Officer and Director, Nevada Department of Information Technology

Cabinet-level position appointed by Nevada Governor Kenny Guinn. Four major areas of responsibility:

Project Management and Project Management Office (PMO)

--Established the Nevada State Project Management Office (PMO) and IT Project Oversight
Committee (ITPOC). Evaluated the CMM methodology, and developed and implemented the
Nevada Project Delivery Framework based on PMI/PMBOK methodologies
--Developed and managed the information technology (IT) governance structure for Nevada
--Extensive experience presenting to all management levels, including the Governor and State
--Executive level management of the MMIS project from inception to completion, with direct
supervision of project PM staff, project QA staff, and vendor management of the IV & V
--Executive PM role for the Unified Tax System (UTS) project and Nevada Offender Tracking
Information System (NOTIS) project.
--Established Quality Assurance requirements for all IT projects
--Chaired Nevada Communications Steering Committee, which wrote the first comprehensive
statewide plan for first-responder radio communication interoperability. This involved the
successful coordination of over a dozen different organizations (state, federal, county, city, tribal
nations, etc) that had never worked together before
--Established cabinet-level IT Strategic Planning committee to evaluate and rank major IT
projects for budgeting purposes, and allocation of the state IT budget among various projects and
project requests
--Provided project planning and oversight of all major IT projects

IT Security

--Established and developed Nevada Office of Information Security
--Developed and implemented IT security policies statewide
--Performed IT risk assessments for state agencies
--Implemented award-winning process for identifying critical business applications and
developing disaster recovery plans for those applications

IT Service Operations Management

--Statewide backbone communications network (microwave, fiber)
--Expanded and modernized the Network Operations Center (NOC)
--Mainframe, UNIX, and Wintel computing platform hosting and operations
--Application and database design, development, and maintenance
--Statewide e-mail system (Exchange)

Financial and Management

--Operating budget of approximately $40M/year
--Developed service rates and chargeback methodology fully compliant with federal OMB
Circular A-87
--Regular briefings to the Governor and legislative committees

Interval Logic, Menlo Park, California 1999
(Software Developer. Advanced Planning and Scheduling Software)

Senior Software Integration Project Manager

--Managed software integration projects for semiconductor manufacturers
--Coordinated and supervised engineers in multiple locations
--Forecast consultant requirements and utilization
--Planned software projects in detail, including detailed scheduling and workload balancing
--Identified and resolved customer concerns, both technical and non-technical

21st Century Solutions, Inc. 1997 to 1998
(Consulting Firm)

Principal Consultant, Project Management

Worked with customers to:

--Develop master schedules for projects in fast-paced software development environments.
--Identify and track resources required for projects, leveling resources and adjusting schedules as
required to provide accurate completion estimates.
--Forecast staffing requirements based on project schedules.
--Develop change control systems, test plans and quality control procedures.

Consilium, Mountain View, California (1994-1996)
(Developer/implementer of manufacturing execution system (MES) software)

Senior Software Integration Project Manager

--Managed teams of engineers engaged in software development and software systems integration
projects for domestic and international clients
--Custom configuration of MES software running on both HP/Unix and VAX/VMS systems
--Configured and integrated automated document control systems
--During implementation projects, worked with customer QA organizations to ensure compliance of
integrated system with federal regulations
--Supervised design of validation test plans
--Developed cost estimates and proposals for software projects. (Customers included: Glaxo
Wellcome (Canada), Eli Lilly, ANAM Industrial (Korea), Amgen)

ICSensors, Milpitas, California 1992-1993
(Manufacturer of microelectronic and micro-mechanical devices)

Manager, Wafer Fabrication and Equipment Maintenance

--Instituted statistical process control in wafer fabrication area
--Implemented preventive maintenance program
--Wrote complete system of quality procedures
--Performed process failure analysis and recommended corrective actions
--Assessed Y2K compliance status of supplier systems
--Implemented an ISO-9000 compliant quality system

TRW Space & Defense Systems Group
Redondo Beach, California 1975 - 1992
(Defense Contractor)

Manager, Various Software, Semiconductor Manufacturing, and Financial tasks

--Implemented a networked PC-based office automation system for 1200-person division
--Responsible for hardware and software installation, user training, and support
--Developed automated project planning tool on VisiCalc, cutting down project "what if" turn
around from
overnight batch run to less than one hour/iteration
--Wrote output routines in FORTRAN IV on CDC 7700
--Performed binary programming of numerically controlled equipment
--Supervised combined production/R&D semiconductor manufacturing area
--Managed Advanced Packaging Lab, including transitioning from R&D to production quantities
--Performed extensive bid/proposal work and cost tracking and reporting
--As Senior Business Analyst, responsible for capital, indirect expense, and manpower planning

Education/Other Activities:

Project Management Institute (PMI), member
NASA PM certified, C/SCSC
BA Cum Laude, University of California at Los Angeles
Biochemistry studies, California Institute of Technology, Pasadena
Vice-President, National Association of State CIOs
Guest lecturer, National Defense University Information Resource Management College
Guest lecturer, National Governor’s Association Best Practices Policy Academy
Science Fiction Author

Partial Project List
Terry C Savage

Project title: Strategic Offender Management System (SOMS)
Approx total cost: $455M
Approx dates: 2009-present
Project scope: This project is to completely automate and integrate numerous disparate IT support systems within the California Department of Corrections and Rehabilitation, from original intake into the systems, through completion of parole and final release.

TCS role: I am responsible for technical systems operations broadly, including project planning, network capacity planning, infrastructure, Helpdesk, disaster recovery, and business continuity planning


Project title: NOMADS
Approx total cost: $110M
Approx dates: 1994 - 2001
Project scope: This project completely replaced the Welfare and Child Support eligibility and management system with a new system compliant with federal requirements

TCS role: Chairman of the NOMADS project steering committee. Executive level project oversight. Management of the computer facility and mainframe systems that housed the application. Both vendor and state PMs reported to me. The IV&V contractor reported to me directly.


Project title: UTS
Approx total cost: $45M
Approx dates: 2004 - 2008
Project scope: The Unified Tax System project eliminated the varies spreadsheets and hand calculations in favor of a completely unified systems for all 17 tax types in the State of Nevada. The system will pay for itself through significantly enhanced ability to detect fraud and omissions on the part of taxpayers.

TCS role: Actively involved with the requirements definition process and proposal development and review. Served on the project Steering Committee. Both the vendor and state PMs reported to me directly, as did the state Quality Assurance function

Project title: MMIS
Approx total cost: $35M
Approx dates: 2000-2004
Project scope: Completely replace the Medicaid Management Information System with an updated system that met federal requirements. Interface with the NOMADS system for eligibility data.

TCS role: I served on the requirements definition steering committee, and chaired the development and operational steering committee. Both the vendor and state PMs reported to me directly, as did the independent Quality Assurance vendor

Project title: Nevada Offender Tracking and Information System (NOTIS)
Approx total cost: $11M
Approx dates: 2005 - 2007
Project scope: The Nevada Offender Tracking and Information System was the first effort to provide significant improvement in the management of prisoner information in the state, including medical information, gang affiliation, and other essential data.

TCS role: Reviewed all proposals, served on the Steering Committee. Both the vendor and state PMs reported to me directly, as did the independent Quality Assurance function.


Project title: Millennium Scholarship
Approx total cost: $5M
Approx dates: 2000-2001
Project scope: This project was sponsored by Governor Kenny Guinn using the tobacco settlement funds. The funds were to provide scholarships for qualified students to go to college. The IT project was to integrate the high school records with the University and Community College records system.

TCS role: I planned and managed the project, and supervised both technical personnel and the vendor doing the application development


Project title: IT Security
Approx total cost: $4M
Approx dates: 2003 - 2007
Project scope: Establish the state IT Security function, assess the state’s IT security posture, identify and implement corrective actions for deficiencies and proactive procedures to secure the states IT assets.

TCS role: I had previously established the IT Security Committee in 2001 to develop basic IT security policies, and assist agencies with implementation of those policies. While the committee was extremely effective, a formal, staffed IT Security organization
was clearly needed. I successfully obtained funding for the Office of Information Security (OIS) from the legislature, and oversaw the development and implementation of an award winning disaster recovery planning process.

Project title: PMO
Approx total cost: $2M
Approx dates: 2005 - 2007
Project scope: Formally establish the Nevada Project Management Office, and develop and implement project management procedures based on the PMI/PMBOK methodology.

TCS role: I had previously established the IT Project Oversight Committee (ITPOC) in 2002 to oversee and assist with all state IT projects of $500K or more. While the committee was extremely effective, a formal, staffed PMO would clearly improve the committee’s effectiveness. I personally chaired the ITPOC for the first two years of operation, and successfully obtained funding for the PMO from the legislature.


Project title: Arizona DFI IT Modernization
Approx total cost: $500K
Approx dates: 2007
Project scope: Complete Modernization of the IT function for the Arizona Department of Financial Institutions

TCS role: Project Manager and chief project engineer. Replace and upgrade all systems to be compliant with the Arizona CIOs policies and recommendations, including IT Security.


Project title: Nevada Communication Steering Committee (NCSC)
Approx total cost: N/A
Approx dates: 2002 - 2007
Project scope: The Nevada Communications Steering Committee was the first effort to successfully involve all interested parties in the development of a statewide First Responder Radio Interoperability Plan. This plan was passed without amendment or dissent by the Nevada Homeland Security Commission.

TCS role: I formed the committee, and chaired if from it’s inception to my departure from state government. I personally wrote the “action plan” section of the Interoperability Plan.


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